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Student Support

Helping you through every step of your studies

Supporting you

The step from school to university can be one of the most daunting in your life. Regardless of whether you are joining Lancaster University Leipzig for an undergraduate or postgraduate programme, we will provide support and advice through each part of the journey to your degree, from visas and applications to academic support and financial and career advice.

Pre-departure Support

To make the jump to university feel more manageable, we have made as much information as possible available to you prior to your departure, including:

  • Course overview
  • Entry requirements
  • Course modules and content
  • Course fees
  • Method of assessment
  • Semester dates
  • Accommodation support
  • Enrolment information
  • Travel to campus information

Upon arrival to the University you will have access to the following information/support/services:

  • On-campus support and Open-Door policy
  • Welcome week activities
  • Social and Welfare support
  • Campus and City tours
  • Advice on choosing a compulsory health insurance
  • Doctor registration (in English)
  • Advice on opening a bank account
  • Advice on finding suitable accommodation
  • Timetable and Student Portal
  • Library and Study Skills support
  • Career support
  • Advice on applying for a residence permit (if applicable)

Student support service

Throughout your studies at Lancaster University Leipzig, you will have access to our student support service.

Whether it is regarding social, financial or personal challenges, there will always be someone available at our University to talk to you and help find solutions or tailored support. Some areas where we can offer support include:

  • Visa and Residence Permit process
  • Academic progress
  • Student financing
  • Employment whilst studying
  • Career readiness
  • Health and well-being
  • Communicating with local bodies
  • Accommodation
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